Your Nook Could Not Be Authorized Please Try Again Later
Hello Rebecca,
Thanks for the post in our forum. Based on the error message you got, the reason is that you don't have the correct permission of a delegated mailbox. May I know if you are replying a message in the shared mailbox? Generally, if you don't have any deleted mailboxes or shared mailboxes, you will not see this kind of messages.
If you are replying a message from the shared mailbox, please contact your Office 365 admins remove the permission and re-assign you the permissions so that you can send the messages.
If I misunderstand you and you only have the primary mailbox in the Outlook client, I want to collect the following information for further troubleshooting:
1. May I know the issue happens during which step, replying to a message or create and send a new message?
2. Please create a new message and send it to see if the same issue happens.
3. Please open Outlook in safe mode to see if the same issue happens.
4. Capture a screenshot of the Outlook version number.
Regards,
Rick
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Hello Rebecca,
Has your problem been resolved?
Regards,
Betty
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I have a client with this exact problem. There is no delegation. He has simply added an Office 365/Exchange online account, and separate outlook.com to his Outlook. In the example below, he created a message in Outlook 2016 using his outlook.com address and sent it to his Office 365/Exchange account. He received this NDR in his Outlook.com. I should also note that when I asked him to forward me the NDR, he received a similar message. I copied and pasted the contents into a message and sent it to myself via other means.
_____________________________________________
From:System Administrator
Sent:Monday, January 14, 2019 4:32 PM
Subject:Undeliverable: test
Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 1/14/2019 4:31 PM
The following recipient(s) cannot be reached:
'XXXXXX XXXXXXXXXX (XXXXXX@XXXXXX****)' on 1/14/2019 4:32 PM
This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
__________________________________________________
Diagnostic information for administrators:
__________________________________________________
Error is [0x80070005-0x000004dc-0x00000524].
Exchange response headers:
request-id: <ID removed for privacy>
X-ServerApplication: Exchange/15.20.1516.000
X-FEServer: BN6PR2001CA0043
X-BEServer: BN8PR14MB2498
X-CalculatedBETarget: BN8PR14MB2498.namprd14.prod.outlook.com
X-RequestId: <ID removed for privacy>
X-ClientInfo: {C4C7089A-29DF-4830-A7EB-067CE664A118}:195960039
X-ElapsedTime: 884
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-DiagInfo: BN8PR14MB2498
X-RequestType: Execute
__________________________________________________
ROPs Summary:
0: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: 1244
__________________________________________________
Response Exceptions:
ROP Index: 4
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't transport send message. ---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: Unable to transport send message. (hr=0x80070005, ec=1244)
Diagnostic context:
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=1025]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=148][latency=0]
Lid: 52176 ClientVersion: 15.20.1516.16
Lid: 50032 ServerVersion: 15.20.1516.6015
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropFlushRecipients [14]
Lid: 31418 --- ROP Parse Done ---
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=126]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=360][latency=14]
Lid: 52176 ClientVersion: 15.20.1516.16
Lid: 50032 ServerVersion: 15.20.1516.6015
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropTransportSend [74]
Lid: 17082 ROP Error: 0x4DC
Lid: 44949
Lid: 21921 StoreEc: 0x4DC
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 38698
Lid: 37692
Lid: 44092
Lid: 64952 StoreEc: 0x3EB
Lid: 40748 qdwParam: 0xB01000000000001
Lid: 57132 qdwParam: 0x0
Lid: 36423
Lid: 42092 StoreEc: 0x4DC
Lid: 33900
Lid: 45434 Guid: 00034001-bab4-7b68-0000-000000000000
Lid: 10786 dwParam: 0x0 Msg: 15.20.1516.000:BN8PR14MB2498:bf4bc428-70e6-4a48-af3c-3931211fdbb4
Lid: 1750 ---- Remote Context End ----
Lid: 31418 --- ROP Parse Done ---
Lid: 22753
Lid: 21817 ROP Failure: 0x4DC
Lid: 59285
Lid: 46997 StoreEc: 0x4DC
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException, MapiStore mapiStore)
at Microsoft.Mapi.MapiUnk.ThrowIfError(String message, Int32 hr)
at Microsoft.Mapi.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn)
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass154_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(1244).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(1244).
Submit-Message failed: message id(2), failure enum(13), HResult(0x80070005), EC(1244).
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Hi AaronValentino1,
I am glad to help you. Since there is no update from you, I'd like to confirm whether your problem still exists. If no, please kindly share the troubleshooting experience with us.
If your problem persists, based on your description, may I confirm whether your Outlook.com account can send email successfully in related website? If you can send in the website, please check first whether Rick's suggestions work for you.
If the issue still appears after you tried Rick's suggestion, since Outlook may use the autocomplete email address automatically even though you select another email address. I recommend you can also try to clear the autocomplete cache before sending email with outlook.com account. Navigate to File > Options > Mail, under Send messages option, click Empty Auto-Complete List. After clearing operation, type the sender's email address manually via clicking From > Other E-mail Addresses.
In addition, if your Outlook version is not latest, please also try to update it to the latest one for more stable using experience. Navigate to File > Office Account, under Update Options, choose Update Now .
If the issue still persists, please offer me the version of your Outlook client.
Best Regards,
Betty
------------
*Beware of scammers posting fake support numbers here.
*Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.
6 people found this reply helpful
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Hi AaronValentino1,
Is your problem resolved?
Best Regards,
Betty
------------
*Beware of scammers posting fake support numbers here.
*Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.
Was this reply helpful?
Rick,
I am unable to send or reply in my own primary live.com Outlook mailbox. I do have other mailboxes, but this is my primary and no delegation.
I just tried to send an email to myself using Outlook in safe mode, as you had suggested. Same bad result...
you asked for the Outlook version number. Here it is:
Your message did not reach some or all of the intended recipients.
Subject: test from my own outlook in safe mode
Sent: 2/2/2019 2:06 PM
The following recipient(s) cannot be reached:
Rebecca Laszlo on 2/2/2019 2:06 PM
This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
__________________________________________________
Diagnostic information for administrators:
__________________________________________________
Error is [0x80070005-0x000004dc-0x00000524].
Exchange response headers:
request-id: <ID removed for privacy>
X-ServerApplication: Exchange/15.20.1580.012
X-FEServer: MWHPR22CA0041
X-BEServer: MWHPR22MB0541
X-CalculatedBETarget: MWHPR22MB0541.NAMPRD22.PROD.OUTLOOK.COM
X-RequestId: { <ID removed for privacy> }:25
X-ClientInfo: {3E6D42B9-5E99-412F-921C-F44BC5D56AC3}:327720062
X-ElapsedTime: 1007
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-DiagInfo: MWHPR22MB0541
X-RequestType: Execute
__________________________________________________
ROPs Summary:
0: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: 1244
__________________________________________________
Response Exceptions:
ROP Index: 4
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't transport send message. ---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: Unable to transport send message. (hr=0x80070005, ec=1244)
Diagnostic context:
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=955]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=148][latency=1]
Lid: 52176 ClientVersion: 15.20.1580.12
Lid: 50032 ServerVersion: 15.20.1580.6012
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropFlushRecipients [14]
Lid: 31418 --- ROP Parse Done ---
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=192]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=360][latency=14]
Lid: 52176 ClientVersion: 15.20.1580.12
Lid: 50032 ServerVersion: 15.20.1580.6012
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropTransportSend [74]
Lid: 17082 ROP Error: 0x4DC
Lid: 44949
Lid: 21921 StoreEc: 0x4DC
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 38698
Lid: 37692
Lid: 44092
Lid: 64952 StoreEc: 0x3EB
Lid: 40748 qdwParam: 0xB01000000000001
Lid: 57132 qdwParam: 0x0
Lid: 36423
Lid: 42092 StoreEc: 0x4DC
Lid: 33900
Lid: 45434 Guid: 00030000-9835-6920-0000-000000000000
Lid: 10786 dwParam: 0x0 Msg: 15.20.1580.012:MWHPR22MB0541:b2d3e331-4856-47a6-b1a7-4f81a3da3ae1
Lid: 1750 ---- Remote Context End ----
Lid: 31418 --- ROP Parse Done ---
Lid: 22753
Lid: 21817 ROP Failure: 0x4DC
Lid: 59285
Lid: 46997 StoreEc: 0x4DC
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException, MapiStore mapiStore)
at Microsoft.Mapi.MapiUnk.ThrowIfError(String message, Int32 hr)
at Microsoft.Mapi.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn)
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass154_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(1244).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(1244).
Submit-Message failed: message id(7), failure enum(13), HResult(0x80070005), EC(1244).
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my screen shot didn't show up, so here is my typed Microsoft Outlook build: Version 1812 (Build 11126.20266 Microsoft Store) Monthly Channel
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no, my problem wasn't solved, thank you for asking. I've been working around this by writing emails in Outlook, saving the draft, and sending the draft email in OWA. I'm getting pretty tired of this workaround so I am getting ready to detach my primary mailbox from Outlook and then reattach it... nervous about it, though.
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I tried cleaning the auto complete list, but it didn't fix the problem.
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I fixed it myself, as follows:
1. Opened Outlook... File … Info … Account Settings … I REMOVED ALL THE EMAIL ACCOUNTS AND DATA FILES OTHER THAN MY PRIMARY EMAIL ACCOUNT.
for some reason, now I was able to send emails from my primary email account... IT FIXED ITSELF.
2. Then I used File … Info … +Add Account … I ADDED MY non-primary email accounts back in.
Now the files are loading back up... presumable everything will be working in all four accounts again.
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/this-message-could-not-be-sent-you-do-not-have-the/809a61e8-1da4-4dda-8299-2935ba917588
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